At SnapTics, we take pride in the satisfaction of our clients and the quality of our services. We understand that digital marketing is an investment in your business's future, and our goal is to ensure that you feel confident in that investment.
Refunds are considered on a case-by-case basis and are available for services that have not been rendered or initiated.
If you cancel a service within 24 hours of purchase and work has not yet started, you may be eligible for a full refund.
For ongoing monthly services, you must cancel at least 7 days before the new month begins to avoid charges for the next cycle.
Services that have already been delivered or are in progress are non-refundable. Custom services that require upfront costs, such as content creation, design work, or paid advertising budgets, are not eligible for refunds once work has commenced. Setup fees are non-refundable as they cover the initial costs of planning and setting up campaigns.
To request a refund, please contact us at [contact@snaptics.com] with your order details and reason for the request. Our team will review your request and get in touch with you to discuss the details and potential next steps.
Approved refunds will be processed within 7-10 business days of the approval date. Refunds will be issued to the original payment method used at the time of purchase. Adjustments and Credits
If a service does not meet your expectations, we encourage you to contact us immediately. We are dedicated to working with you to make things right and may offer adjustments or service credits.
We value your business and will do our best to ensure your satisfaction. If you have any questions or concerns about our refund policy, please reach out for clarification.
